Plustel Solutions Inc Articles - Plustel Solutions Inc

Overcoming Phone Fear

My feeling is that it is OK to have some phone fear. It’s not OK to do nothing about it. I need to enter my call reports. I need to get this customer report to my boss. I should call and see if they received the shipment. The next meeting is in an hour. I’d …

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Pre-Call Planning: Don’t Forget the Advance

Pre-call planning is critical to sales success. Too often, salespeople plan the call objectives and questions – but don’t think about the advance. After many, many years of sitting in on sales calls and more than 10 years of providing feedback to salespeople in sales simulations, one thing we have noticed is the variability in …

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